At Strativity Group, Inc. we do more than customer experience research and strategic planning. We take a strong, multi-disciplinary approach to customer experience strategy design and implementation. Through proprietary research tools, strategic analysis, business planning and customer experience innovation design, we help our clients operationalize profitable customer experience strategies. We measure our success by a single method: execution.
We provide organizational recommendations and blueprints for innovative customer centric programs as well as education and communication plans that inspire and empower employees to deliver great experiences at every touch point. At the core of our methodology is the goal to help our clients create new value and differentiate their value proposition by providing consistently excellent customer experiences.
We work with Global 2000 companies as well as emerging businesses around the world, including the United States, Canada, Australia, Turkey, UK and Norway.
Our Clients Testimonials
In short, Strativity has been an excellent launch path for EMEA into the new era of CXM.
President, FedEx EMEA
Lior did an excellent job in conducting the Customer Experience Innovation workshop for our customers at SAP Labs. His unique point of view and in depth knowledge of this topic was key in making this workshop a rewarding and informative experience for our customers.
VP Global Marketing, SAP
Strativity Group has been, and continues to be, invaluable in helping us develop and deliver an exceptional experience for our customers. They have been with us since the inception of customer experience at our organization which enabled us to leverage the best practices across many industries to exceed our customer’s expectations.
Melissa M. Sturno
Vice President, Marketing , ProCure Treatment Centers, Inc.