About Us

A Customer-Centric organization delivering profitable Customer Experiences worldwide.

At Strativity Group, Inc. we do more than customer experience research and strategic planning. We take a strong, multi-disciplinary approach to customer experience strategy design and implementation. Through proprietary research tools, strategic analysis, business planning and customer experience innovation design, we help our clients operationalize profitable customer experience strategies. We measure our success by a single method: execution.

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We provide organizational recommendations and blueprints for innovative customer centric programs as well as education and communication plans that inspire and empower employees to deliver great experiences at every touch point. At the core of our methodology is the goal to help our clients create new value and differentiate their value proposition by providing consistently excellent customer experiences.

We work with Global 2000 companies as well as emerging businesses around the world, including the United States, Canada,  Australia, Turkey, UK and Norway.

Our Clients

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Our Clients Testimonials

Strativity Group has been, and continues to be, invaluable in helping us develop and deliver an exceptional experience for our customers. They have been with us since the inception of customer experience at our organization which enabled us to leverage the best practices across many industries to exceed our customer’s expectations.

Melissa M. Sturno

Vice President, Marketing , ProCure Treatment Centers, Inc.

Working with Strativity has transformed the way we think about customer experience at Sage. The research techniques employed by Strativity deliver meaningful, insightful and actionable results, which we have found to be invaluable in our own journey to provide customers with a better experience. Above all else, the team at Strativity are a delight to work with – committed, forthright, personable, engaging. I would recommend them wholeheartedly.

Paul Stobart

Managing Director Sage UK

Thanks so much for the great webcast. We have done over 100 webcasts, and yours was rated in the top 5% by our audience for most interesting, most knowledgeable speaker, and most comprehensive for their needs.

Sheri Greenhaus

Managing Partner, Cyber M@rketing Services

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