Strativity

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Press Releases

Customer Experience is the Path to Profit – New Independent Report Includes Strativity Research

Posted: Jul 21, 2014 by Katie OConnell

Hackensack, NJ (PRWEB) July 17, 2014 Strativity Group was cited in the July 2014 Forrester Research, Inc. report, How to Make the Case for Customer Experience. The report states: “Strativity worked with one of the largest mail operations in the world, whose mail carriers were ambivalent about addressing customer complaints. Its views quickly changed when […]

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Strativity Group Announces Next Customer Experience Management Certification Program – Fall 2014

Posted: Jul 16, 2014 by Katie OConnell

Hackensack, NJ (PRWEB) July 16, 2014 Strativity Group’s next Customer Experience Management (CEM) Certification program will be held in Orlando, FL., October 21-23, 2014. The program is designed to provide a multifaceted, interactive and overall empowering experience that will ensure participants are equipped with the tools they need to make Customer Centricity an organizational success. […]

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Strativity Announces Next Live Webcast: Accelerating Cultural Transformation – June 17, 2014

Posted: May 21, 2014 by Katie OConnell

Change Organizational Culture, Improve Employee Engagement and Drive Performance from Average to Exceptional HACKENSACK, N.J., May 21, 2014 – Consistently engaged employees are the key to creating better customer experiences and loyal customers, but as companies struggle to keep up with the fast-paced world of cultural transformation they are losing the hearts and minds of their […]

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Strativity Releases Benchmark Survey Results – 81% of Global Companies Are Not Committed to Customer Experience

Posted: Mar 27, 2014 by Katie OConnell

Majority of Companies Fail to Capture Economics of Customer Experience HACKENSACK, N.J., March 27, 2014 – Strativity Group, the world leader in Customer Experience Transformation, presents the results of the 2014 Customer Experience Management survey: Customer Experience in Action Study. A benchmark for Customer Experience and Customer Relationship Management professionals worldwide, the study has previously been […]

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Next Generation Customer Experience Management – Strativity’s 2014 CEM Certification Program

Posted: Feb 11, 2014 by Katie OConnell

HACKENSACK, N.J., February 11, 2014 – Strativity Group, the world leader in Customer Experience Transformation, is unveiling an enhanced, “Next Generation” CEM Certification program for 2014.    The program has been designed to provide an even more multifaceted, interactive and overall empowering experience that will ensure participants are equipped with the tools they need to make […]

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Strativity Launches 2014 Customer Experience Management Global Benchmark Survey

Posted: Feb 11, 2014 by Katie OConnell

HACKENSACK, N.J., February 11, 2014 – Strativity Group, the world leader in Customer Experience Transformation, has launched the 8th Annual Customer Experience Management (CEM) Global Survey. This study is a benchmark for customer experience and customer relationship professionals worldwide and has been cited by numerous media organizations including: CNBC, Business Week, Associated Press, Fast Company, Gartner […]

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Introducing Strativity’s IMCO™ Employee Engagement Programs

Posted: Jan 29, 2014 by Katie OConnell

HACKENSACK, NJ, January 29, 2014 – Strativity Group, the world leader in Customer Experience transformation and Strategy Execution, introduces the integrated IMCO™ Employee Engagement Programs. The traditional employee engagement method – survey with little follow up – results in statistics, but companies fail to execute strategy that would uproot the issues diagnosed and actually address employee […]

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Strativity Named on Inc. 5000 List of America’s Fastest Growing Companies

Posted: Aug 30, 2013 by Lior Arussy

Strativity Group ranked among the fastest growing consulting firms August 22, 2013 (Hackensack, NJ) – Strativity, a global customer experience transformation firm, has been named to Inc. Magazine Annual Inc. 5000 ranking of America’s fastest-growing private companies. The list represents a comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. The Inc. […]

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Strativity Group Announces 2013 Customer Experience Management Next Generation Certification Program

Posted: Jul 17, 2013 by Lacey Stephen

With over 750 graduates, the premier CEM certification program offers new dates in US Canada and Europe.

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Stop Annoying Me – The FATAL Mistakes in Voice of Customer Programs

Posted: Mar 15, 2013 by Lacey Stephen

SALT LAKE CITY–(BUSINESS WIRE)–Allegiance, Inc., a provider of VOCi (Voice of Customer Intelligence) technology and services, and Strativity Group, a customer experience management consulting firm, will present the complimentary webinar Stop Annoying Me – The Fatal Mistakes in Voice of Customer (VoC) Programs on Thursday, March 14, 2013 at 11 a.m. MST (1 p.m. EST).

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