Boot Camp
The Premier Customer Experience Boot Camp 2011
Strativity Group, along with the industry’s premier solution providers present a free, unique Ten part customer experience learning program for business professionals interested in sustainable advantage and creating a customer centric environment.
Boot Camp Program 1 - Webcast - Getting started on your customer experience journey
January 27, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 2 - Webcast - Developing the business case for customer experience management
February 24, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 3 - Webcast - Getting Senior Execs to Lead the Customer Experience Strategy
March 24, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 4 - Webcast - Designing Customer Experience as a Strategy
April 28, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 5 - Webcast - Creating Organization-Wide Customer Centricity
May 19, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 6 - Webcast - Demonstrating Results and Progress on the Customer Experience Journey
June 23, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 7 - Webcast - Bringing Social Channels into the Customer Experience Mix
August 03, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 8 - Webcast - Designing an Effective Customer Experience Measurement Program
September 22, 2011
Brought to you in partnership with On-Demand Playback
Boot Camp Program 9 - Webcast - Turning Voice of the Customer into Actionable Results
October 27, 2011
Brought to you in partnership with On-Demand Playback
