About Us

At Strativity Group, Inc. we do more than customer experience research and strategic planning. We take a strong, multi-disciplinary approach to customer experience strategy design and implementation. Through proprietary research tools, strategic analysis, business planning and customer experience innovation design, we help our clients operationalize profitable customer experience strategies. We measure our success by a single method: execution.

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We provide organizational recommendations and blueprints for innovative customer centric programs as well as education and communication plans that inspire and empower employees to deliver great experiences at every touch point. At the core of our methodology is the goal to help our clients create new value and differentiate their value proposition by providing consistently excellent customer experiences.

We work with Global 2000 companies as well as emerging businesses around the world. Our clients include …

  • Akibia
  • American Management Association
  • AMO
  • Avaya
  • Capital One
  • Cargill
  • CATIC
  • Circle K
  • Computer Associates
  • Crown Plaza Hotels & Resorts
  • Dimension Data
  • E.ON UK
  • FedEx
  • Herbalife
  • Honeywell
  • Jacada
  • Lockheed Martin
  • Microsoft
  • National
  • Nokia
  • Nordea
  • Ricoh
  • Sage
  • SAP
  • Seagate Technology
  • Siemens
  • Telus
  • The Fund
  • University of Pennsylvania
  • Wyeth